Frequently Asked Questions

AccountWise Hub is a cloud-based accounting and business guidance platform designed for companies operating in the Czech Republic. It combines automated bookkeeping tools, compliance reminders, and expert support to help you maintain accurate records, generate reports, and manage financial workflows with ease.

To create an account, visit accountwisehub.com, click “Start Free Trial,” and complete the registration form with your business details. You’ll then receive an email to verify your address and set up your secure password.

We offer Basic and Professional plans. The Basic plan covers core bookkeeping functions and standard compliance alerts. The Professional plan adds advanced reporting tools, multi-user access, and priority support.

Yes. You can import your historical accounting data using CSV or Excel files. The import wizard guides you through mapping your chart of accounts, transactions, and customer records to ensure a smooth transition.

AccountWise Hub includes built-in compliance checks tailored to Czech tax requirements. You’ll receive reminders before filing deadlines, and our platform is updated regularly to reflect legislative changes.

Data security is a top priority. We use encrypted connections for all data transfers, store information on secure servers with daily backups, and implement strict access controls to protect your records.

Yes. New users can access a 14-day free trial of the Professional plan, with full feature access and no credit card required. At the end of the trial, you can choose a plan that best fits your needs.

You can reach our support team by phone at +420625561849, via email through the in-platform contact form, or by visiting our office at Technická 6, 160 80 Prague 6, Czech Republic.

Yes. The Professional plan allows you to add multiple users with customizable roles and permissions, so each team member has access to the tools they need without compromising data security.

Navigate to the Reports section in your dashboard, select the type of report you need (expense summary, cash flow statement, tax overview), choose the date range, and click “Generate.” You can then download or schedule recurring exports.

We provide on-demand video tutorials, step-by-step guides, and monthly live webinars hosted by our accounting experts. These resources help you maximize the platform’s capabilities and streamline your routines.

We release feature updates and compliance enhancements on a monthly basis. All changes are documented in our release notes, and you’ll receive in-platform notifications when new features become available.

In your account settings, go to the Subscription tab, choose the new plan level, and confirm the change. Plan adjustments take effect immediately and are prorated for the billing cycle.

We accept payments via major credit cards and local bank transfers. You can manage your billing details securely in the account settings and view your transaction history at any time.